Our Reviews
David G|2023 GMC Yukon XL
Confirmed Service Customer
1/24/2025
Dan Morningstar was extremely professional, helpful and flexible in scheduling my most recent audio/video maintenance appointment, My only negative experience was the Courtesy Shuttle vehicle that I was driven back home in. This vehicle did not represent the level of professionalism, image, pride and excellence that GMC is known for. I w as driven home in an old Honda van (not even a GMC vehicle) that looked like it belonged in a salvage yard. The driver Jesse was extremely professional, courteous and a joy to ride with, however his Mgr must provide a more professional and presentable GMC vehicle. Investing in this “free advertising” opportunity will do wonders for current customers, future sales and GMC reputation of excellence in you do.
DUMFRIES, VA
Keith A|2025 Buick Envision
Confirmed Sales Customer
1/26/2025
xxxx
ARLINGTON, VA
Kaila T|2025 Buick Envista
Confirmed Sales Customer
1/27/2025
I had a great experience at the Koons Buick GMC Woodbridge Dealership. Nader is a phenomenal sales associate who helped me to secure my new car, a 2025 Buick Envista Sport Touring! He managed my expectations from the application process through reaching my bottom line number. Nader asked all of my questions in a professional and prompt manager, which allowed me to build confidence in this purchase. I can't stress enough how great of an experience that I had, and I am excited for the memories I can make with my new vehicle. Thank you the the dealership and I am extending a special shout-out to Nader for all of his help!
BOWIE, MD
Michael D|2016 GMC 1500 Sierra
Confirmed Service Customer
2/12/2025
My services advisor Dan was outstanding, and so the the technician who worked on the truck. Not really impressed with the Parts department. Dan knows why.
WOODBRIDGE, VA
Hye K|2024 Buick Encore GX
Confirmed Sales Customer
2/13/2025
Quick and easy
FAIRFAX, VA
Frank B|2015 Buick Enclave
Confirmed Service Customer
2/14/2025
Glad to know about car repair/work to be done in the future. All scheduled work done in one day. Much better than Tedd Britt. (former truck now sold) Service rep Matt was polite, informative, and efficient.
FAIRFAX, VA
Patricia M|2025 Buick Envista
Confirmed Sales Customer
2/19/2025
The was my second time buying a car from Koons GMC Buick Dealership, Woodbridge; and they didn’t disappoint me. I knew I wanted a 2025 Buick Envista Avenir in White Frost paint. I spoke with Michael Jones (my Sales Associate in 2021). He told me they didn’t have that particular Envista in stock but he would check around. He promptly called me back and said if I was sure that’s what I wanted, they had located one and would bring it to Koons. They did and I bought it that very day! I couldn’t be happier with my new Envista Avenir and Koons!!
SPOTSYLVANIA, VA
David H|2018 Chevrolet Suburban
Confirmed Service Customer
2/20/2025
My service experience is always A1 when I bring my vehicles here. Always accommodating and helpful.
DUMFRIES, VA
Valerie M|2018 Chevrolet Equinox
Confirmed Service Customer
2/26/2025
As always they were very sufficient with getting everyone in and out in a timely fashion.
TRIANGLE, VA
David D|2024 GMC Sierra 1500
Confirmed Service Customer
2/26/2025
CSR was very accommodating with scheduling and was able to complete everything in the time promised.
MASON NECK, VA
William P|2024 GMC Acadia
Confirmed Sales Customer
2/11/2025
My experience at Koons Woodbridge was one of the best car buying experiences I have had, in a lifetime of buying cars. Wali was customer oriented and very professional. Was very Happy with my experience.
ALEXANDRIA, VA
Ruther A|2025 GMC Sierra 1500
Confirmed Sales Customer
2/13/2025
I was told I by the salesman that I would get $3250 in rebates and 0.9% financing. I filled out a credit app before going to the dealership(45 minutes away). When I arrived at the dealership, the salesman met me, showed me the vehicle, I test drove the vehicle and went back into the office. After being there for almost and hour, the salesman informed me that he was incorrect. That I could get the rebates or the 0.9%. Then the finance guy came and told me that the finance company would not loan money to my Trust(which I wanted the vehicle titled in the name of my trust). I had to fill out a new credit app in my name. More time. While waiting I specifically asked the salesman if the 110V outlet in the bed of the truck would run air compressor, battery chargers, etc. He said yes, absolutely. I found out he was incorrect when I got home and tried to use a circular saw. The outlet will not run it. Once I was finally approved for credit, I went to the finance guys office to complete the paperwork. He tried to tell me that I could not register the vehicle in Essex county without the loan docs having the same address(which I do not live there). I disagreed strongly. He continued to complete the paperwork his way. He finally called someone else and admitted he was incorrect and that I was right. More time to change the documents. I ended up being there for over 3 hours when the salesman told me no more than an hour. All that said, I have to title the vehicle in my name until I pay off the loan, then title it in the name of my trust, which will cost more money and more time. Overall the salesman was very friendly, but apparently did not know as much as he boasted. Not happy with the overall experience with buying my vehicle from Koons.
CATLETT, VA
Ricardo M|2025 GMC Yukon
Confirmed Sales Customer
2/18/2025
All good
LORTON, VA
Carlos W|2022 GMC 1500 Sierra
Confirmed Service Customer
2/18/2025
Great team and excellent communication. Dan is who handled my service and he was a true professional. I will be coming back based on the service alone
FAIRFAX STATION, VA
Ronald R|2025 GMC Sierra 1500
Confirmed Sales Customer
2/27/2025
Excellent service… friendly and professional… Wali and Mustafa were great.
FAIRFAX, VA
Rosalyn P|2024 Buick Encore GX
Confirmed Service Customer
2/28/2025
The service was timely, and the afvisor gave valuable recommendations for my vehicle.
WOODBRIDGE, VA
Rick A|2022 GMC Savana
Confirmed Service Customer
3/2/2025
Dan & team always does a good job
WOODBRIDGE, VA
Brian M|2025 GMC Sierra 1500
Confirmed Sales Customer
3/14/2025
From the moment I stepped foot on the property, there was a no hassle experience with my salesman. He was very knowledgeable of my vehicle, and I am extremely happy with my overall experience at GMC.
WOODBRIDGE, VA
Edwin V|2016 GMC Acadia
Confirmed Service Customer
3/25/2025
Very courteous and kept connected as parts were ordered for future appointment. Drop off and pick up was very organized and easy
WOODBRIDGE, VA
Derrick B|2021 GMC 1500 Sierra
Confirmed Service Customer
3/25/2025
Great support and great customer service!
STAFFORD, VA
Dan W|2014 Buick Enclave
Confirmed Service Customer
3/27/2025
Friendly personnel. Work done in good time. Manager keep me informed on work being done and what actions were needed on my Buick.
WOODBRIDGE, VA
Karen N|2012 Buick Regal
Confirmed Service Customer
3/27/2025
The service guy tried to convince me to spend thousands on an old vehicle because it was a good car; however, when we said we would sell it to the dealership, it suddenly became worthless.
DERWOOD, MD
Renata D|2017 Buick Envision
Confirmed Service Customer
4/5/2025
Very responsive, explaining their recommendations and good follow-up.
WOODBRIDGE, VA
Sean G|2025 Buick Encore GX
Confirmed Sales Customer
4/8/2025
Very easy experience
JEAN DILLENSNYDER
4/22/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors for Jeannie, your sales consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you in the future
SPRINGFIELD, VA
Aarin S|2025 Buick Envista
Confirmed Sales Customer
4/10/2025
Great Experience.
ANGEL MIRANDA
4/29/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from General Motors for Angel Miranda, your sales consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge we hope to see you again in the future!
UPPER MARLBORO, MD
Julian H|2021 GMC Yukon
Confirmed Service Customer
4/11/2025
Dan and the Team were very professional and addressed my needs. They also helped me get my warranty information to help with the cost of the repair.
WOODBRIDGE, VA
William W|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
4/12/2025
They were willing to do service on vehicle day I took in to service center without an appointment. I appreciate you taking care of my car. I recommend their service dept. thanks.
WOODBRIDGE, VA
Matthew H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
4/14/2025
Appreciate the service as always
LORTON, VA
Alice R|2015 Buick Encore
Confirmed Service Customer
2/27/2025
I had quite a bit of work done, including new tires. The work was completed in a timely and professional manner.
WOODBRIDGE, VA
Cory A|2024 Buick Envista
Confirmed Service Customer
3/7/2025
They took good care of me.
ALEXANDRIA, VA
Jeffery T|2025 GMC Sierra 1500
Confirmed Sales Customer
3/13/2025
Wish my sales person would have been able to make sure everything went ok being he didn't show up for my purchase and didn't call me to see how it went. Also little small gift would have been fine also. THANKS
LA PLATA, MD
Beverly S|2025 Buick Envista
Confirmed Sales Customer
3/17/2025
My salesperson, JC, was amazing and made the process very easy. He was patient as I vacillated between two Envista ST models. Should I get the Aquamarine or Ocean Marine? I called the family for them to weigh in on the decision and JC patiently waited. He was wonderful in explaining the features and benefits of each. He gave me a tour of the dealership, introduced me to the Service Dept, and shared why they were the best place to have my car serviced.
FT WASHINGTON, MD
Travis S|2019 GMC 2500HD Sierra
Confirmed Service Customer
3/17/2025
Awesome
DUMFRIES, VA
Asa D|2023 GMC SIERRA
Confirmed Service Customer
3/21/2025
It was great.
STAFFORD, VA
Arthur W|2024 GMC Yukon
Confirmed Sales Customer
3/24/2025
Angel was very knowledgeable and answered all my questions. He spent quite a bit of time going over the car and all the controls. He made the buying process very smooth a quick.
DUMFRIES, VA
Cory F|2012 Buick LaCrosse
Confirmed Service Customer
3/26/2025
Got me in quickly for an appt and had excellent customer service as usual
WOODBRIDGE, VA
Christopher L|2025 Buick Envision
Confirmed Sales Customer
4/8/2025
Wali was awesome!
WOODBRIDGE, VA
Jason H|2025 GMC Sierra 1500
Confirmed Service Customer
4/8/2025
Service department was able to fit me into the schedule after my parts arrived.
FORT BELVOIR, VA
Gladis Y|2024 Buick Encore GX
Confirmed Sales Customer
4/11/2025
My experience was wonderful
FORT WASHINGTON, MD
Gabriel G|2021 Chevrolet Trailblazer
Confirmed Service Customer
4/16/2025
Great serv
DUMFRIES, VA
Dante R|2025 Buick Envista
Confirmed Sales Customer
4/17/2025
Amazing experience, best Sales person i have ever worked with!
STAFFORD, VA
Jonathan B|2015 GMC Terrain
Confirmed Service Customer
4/24/2025
The customer service was great! Service was fast and efficient. Dan was very pleasant and Easy to work with
ALEXANDRIA, VA
Ian C|2025 GMC Sierra 1500
Confirmed Service Customer
4/15/2025
Service tech went above and beyond to ensure that service was top notch. He offered advice and insight into issues with vehicle.
WOODBRIDGE, VA
Erkhembileg B|2025 GMC Sierra 1500
Confirmed Sales Customer
4/15/2025
Wuicn
CLIFTON, VA
John B|2025 Buick Encore GX
Confirmed Service Customer
4/16/2025
They could have done a courtesy car wash
DUMFRIES, VA
Jen F|2023 GMC Terrain
Confirmed Service Customer
4/17/2025
Pleasure to work with you.
LORTON, VA
Richard S|2007 GMC Yukon
Confirmed Service Customer
4/19/2025
As always, Koons provided excellent customer service. They were able to get me in the same day I called. And Matthew was particularly helpful in getting me checked in as soon as I arrived, so I would not be waiting. This was first class customer service!
SPOTSYLVANIA, VA
Shelby W|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
4/21/2025
JC went above and beyond to make sure we were satisfied with everything, and made sure we were walking out with the truck of our dreams! With such short notice and states away from home, he did everything in his power to get us exactly what we wanted.
BRIDGE CITY, TX
Sara L|2025 Buick Envista
Confirmed Sales Customer
4/22/2025
Extremely very pleasant and smooth. Jean was professional and took her time to show us a couple of cars .
JEAN DILLENSNYDER
5/1/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from General Motors for Jeannie, your sales consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge we hope to see you again in the future! Thank you again for letting our team know how Jeannie did! We look forward to helping again in the future. Take care!
ALEXANDRIA, VA
Torrence M|2025 Buick Enclave
Confirmed Sales Customer
4/23/2025
Excellent
WOODBRIDGE, VA
Brian W|2018 GMC Terrain
Confirmed Service Customer
4/25/2025
I was greeted by a friendly staff and my vehicle was serviced in a timely fashion
WOODBRIDGE, VA
William W|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/2/2025
They were able to fit me in within a day, diagnose problem and fix the problem quickly. Thank you.
5/23/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/Chevy for Matthew Morningstar, your Service Advisor. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to continue serving you in the future!
WOODBRIDGE, VA
Garland S|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/2/2025
Totally happy
5/23/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/ Chevy for Dan Morningstar, your Service Advisor. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to continue serving you in the future!
WOODBRIDGE, VA
Everett D|2016 Chevrolet Malibu
Confirmed Service Customer
5/4/2025
Priceless..
5/23/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/ Chevy for Matthew Morning, your Service Advisor. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to continue serving you in the future!
DUMFRIES, VA
Aletha W|2025 Buick Envista
Confirmed Sales Customer
5/13/2025
Koons Buick in Woodbridge exceeded my expectations as a First Time Buyer!! They calmed my anxiety, and helped ensure the process was explained well and went smooth. Kudos to my team Omar and Scott!! Definitely would recommend to everyone!
WASHINGTON, DC
Willie T|2024 GMC Sierra 1500
Confirmed Service Customer
5/14/2025
The customer service was nice. I was in and out in less than 2 hours.
WASHINGTON, DC
Marcus A|2025 GMC Sierra 1500
Confirmed Sales Customer
5/15/2025
The overall service was great. My sales representative was very nice and understanding on what I wanted. They didn't pressure me into making any purchases. I highly recommend this dealership.
LORTON, VA
David M|2019 GMC Acadia
Confirmed Service Customer
5/17/2025
Great service from Dan Morningstar and Jessi the driver of the convenience shuttle.
MANASSAS, VA
Matthew Z|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/17/2025
Michael took great care of us when we came to pick up our special order 2025 GMC Sierra AT4X 2500HD diesel. He ensured everything was cleaned, shined, and filled. We had some complicated paperwork and titling, but Michael was very patient and thorough. Great Experience. Very pleased to have done business with Koons GMC.
MANASSAS, VA
George H|2019 GMC 1500 Sierra
Confirmed Service Customer
5/19/2025
Wonderful stuff all around good service.
LORTON, VA
Antione S|2021 GMC Yukon XL
Confirmed Service Customer
5/20/2025
My experience was great, everyone was nice and provided great customer service.
SPRINGFIELD, VA
Stephanie L|2025 Buick Envision
Confirmed Sales Customer
5/21/2025
Was a simple process
FORT GREGG ADAMS, VA
Melva R|2011 GMC Terrain
Confirmed Service Customer
4/25/2025
Always a good experience
WOODBRIDGE, VA
James K|2012 GMC Terrain
Confirmed Service Customer
4/25/2025
Service requested was performed as expected
WOODBRIDGE, VA
Louis T|2014 GMC 1500 Sierra
Confirmed Service Customer
4/28/2025
I went in for a faulty engine start on my GMC Sierra thinking it was a starter or alternator issue. Turned out I just needed a new battery. Staff was swift and answered all my concerns thoroughly and efficiently.
WOODBRIDGE, VA
Dwayne J|2023 GMC Yukon
Confirmed Service Customer
4/28/2025
All was well.
WOODBRIDGE, VA
James C|2011 GMC Terrain
Confirmed Service Customer
5/2/2025
Service was great, and done in a very timely manner.
5/23/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/ GMC for (Jeff) PEMBROKE WASHINGTON , your Service Advisor. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to continue serving you in the future!
WOODBRIDGE, VA
Crystal S|2021 GMC Yukon
Confirmed Service Customer
5/2/2025
I’ve been using GMC's concierge service for oil changes on my 2021 GMC Yukon SUV for a few years now, and I’ve consistently had a great experience. Jesse Taylor has been the one to pick up and return my vehicle almost every time. He is always professional, friendly, and communicative, making the whole process smooth and stress-free. Additionally, both Jonathan (from past experiences) and Matthew (currently) have done an excellent job organizing and communicating every step of the process. I truly appreciate the convenience and care they all provide. Highly recommend this service!
5/23/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors for Matthew Morningstar, your Service Advisor. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to continue serving you in the future!
WOODBRIDGE, VA
James W|2025 Buick Envista
Confirmed Sales Customer
5/15/2025
Jc was excellent, upfront, honest, and took care of me as soon I walked in the building.
ALEXANDRIA, VA
Aaron L|2025 Buick Envista
Confirmed Sales Customer
5/15/2025
I enjoyed working with Daniel (sales rep) and the finance manager. They made ethe experience very pleasant
DUMFRIES, VA
Raquel D|2025 Buick Envision
Confirmed Sales Customer
5/29/2025
Great experience!
ANGEL MIRANDA
5/30/2025
Thank you for taking the time to complete our preliminary survey and choosing Koons Buick GMC in Woodbridge for your vehicle purchase! Tomorrow is the last day to do the official survey from Buick/General Motors for Angel Miranda. Anything less than 100% satisfaction is a failure to us. If you have any questions or concerns you would like to address, please contact our store.
WOODBRIDGE, VA
Kristin F|2025 GMC Terrain
Confirmed Sales Customer
6/10/2025
Everyone was very polite and helpful. When we noticed a scratch on my new car, they responded very quickly in repairing it.
Daniel Monzon
6/12/2025
Thank you for taking the time filling out our preliminary survey and for becoming our loyal customer! Please keep an eye in your email for the official survey from General Motors for Daniel Monzon, your Sales Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you in the future!
Woodbridge, VA
Larry K|2024 GMC Sierra 1500
Confirmed Service Customer
6/11/2025
Very professional and friendly staff
6/19/2025
Thank you for taking the time filling out our preliminary survey and for becoming our loyal customer! Please keep an eye in your email for the official survey from General Motors for Pembroke Washington, your Service Consultant. Your feedback helps us recognize our team members in the region who g oes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you in the future!
WOODBRIDGE, VA
Tahlisa K|2025 Buick Envista
Confirmed Sales Customer
6/12/2025
It was a good experience...they worked with me took long but I walked away happy Shoutouts to Sami he was awesome sauce!!!!
Sami Oussama El Ofiri
6/12/2025
Thank you for taking the time filling out our preliminary survey and for becoming our loyal customer! Please keep an eye in your email for the official survey from General Motors for Sami El Ofiri, your Sales Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you in the future!
Washington, DC
Steven W|2023 GMC Terrain
Confirmed Service Customer
6/13/2025
My oil change was done very quickly.
6/13/2025
Thank you for taking the time filling out our preliminary survey and for becoming our loyal customer! Please keep an eye in your email for the official survey from General Motors for Pembroke Washington, your service advisor. Your feedback helps us recognize our team members in the region who goes abov e and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you in the future!
WOODBRIDGE, VA
Frank B|2015 Buick Enclave
Confirmed Service Customer
6/13/2025
Ordered 90K service package. Already did it at 89+K. Koons rep caught it. Didn’t need it. Did other service very well. No charge for 90K service that was not needed.
6/16/2025
Thank you for taking the time filling out our preliminary survey and for becoming our loyal customer! Please keep an eye in your email for the official survey from General Motors for Matthew Morningstar, your service advisor. Your feedback helps us recognize our team members in the region who goes ab ov e and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you in the future!
Fairfax, VA
Justin R|2025 Buick Envista
Confirmed Sales Customer
6/16/2025
It went perfect
Waldorf, MD
Tony S|2023 GMC Sierra 1500
Confirmed Service Customer
6/16/2025
Good customer service and fast service!
LORTON, VA
Kevin M|2020 GMC Acadia
Confirmed Service Customer
6/18/2025
Colin did great on the intake and monitoring the progress of repairs. Jesse did great taking me home and picking me up in shuttle. Very innovative approach to doing work via text and email, however, I think your electronic process should be upgraded and improved. Customer privacy should be a premium. Great job by Colin M and Jesse!
6/19/2025
Thank you for taking the time filling out our preliminary survey and for becoming our loyal customer! Please keep an eye in your email for the official survey from General Motors for Colin Malaguerra, your service advisor. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you in the future!
Woodbridge, VA
Diamond P|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/18/2025
Let me start by saying that I went to many dealerships this past year to determine which truck I wanted to purchase and have spoken to several new car sales representatives. Michael Jones is by far the best Car Product Specialist that I had the pleasure to work with. He is extremely knowledgeable with GMC trucks and truly cares about his customers. He goes out of his way to make sure that they have an amazing buying experience. I ended up purchasing a 2025 GMC 2500HD Denali Ultimate from Mike and it is the best truck that I have purchased. If you are looking for a new truck, specifically GMC, I would highly recommend Michael Jones at Koons Woodbridge GMC. In fact, we plan on purchasing our next SUV with Mike in the near future.
Great Falls, VA
Jane P|2025 Buick Enclave
Confirmed Sales Customer
6/19/2025
We were treated well and provided with the things we needed. They were slow getting back to us a getting the information we needed, but overall they were able to get what I wanted.
Fredericksburg, VA
Cynthia S|2025 Buick Envision
Confirmed Sales Customer
6/19/2025
I was originally going to look at a more expensive vehicle. Omar pointed out a vehicle that met all of my requirements at a lower price. After that, everything was focused on getting the vehicle that I could love for me.
Woodbridge, VA
Paul S|2022 GMC 2500HD Sierra
Confirmed Service Customer
6/21/2025
Great customer service , thank you
6/24/2025
Thank you for taking the time filling out our preliminary survey and for earning your business! Please keep an eye in your email for the official survey from General Motors/ GMC for Matthew Morningstar, your Service Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Loren R|2022 GMC 1500 Sierra
Confirmed Service Customer
6/18/2025
It went smooth as butter
6/19/2025
Thank you for taking the time filling out our preliminary survey and for becoming our loyal customer! Please keep an eye in your email for the official survey from General Motors for Pembroke Washington, your service advisor. Your feedback helps us recognize our team members in the region who goes a bove and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you in the future!
LORTON, VA
Joan T|2025 Buick Encore GX
Confirmed Sales Customer
6/20/2025
I had very good experience with turning in my Honda Hybrid and purchasing a 2025 Buick, which I didn't intend to do. However, Omar was such a pleasant person to deal with and explained every transaction that I couldn't pass up the deal. I'm 84 years old and have been with my husband when making changes in automobiles, but this was my first time doing it alone, even though my son was with me, and I am happy to say: "Good Job" Omar!!!!
Huntingtown, MD
Jeffrey K|2024 GMC Sierra 1500
Confirmed Service Customer
6/20/2025
I had oil change before going to Florida and all was fine , quickly done.
6/24/2025
Thank you for taking the time filling out our preliminary survey and for earning your business! Please keep an eye in your email for the official survey from General Motors/ GMC for Matthew Morningstar, your Service Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
STAFFORD, VA
Brian D|2021 GMC 1500 Sierra
Confirmed Service Customer
6/20/2025
Service agent was helpful and empathetic.. that is where the good stops. Within 24 hours after $2700 repair same issues reappeared.
LORTON, VA
Nichole O|2025 GMC Yukon
Confirmed Sales Customer
6/21/2025
Fast and easy experience!
Yovanny Canales
6/26/2025
Thank you for taking the time filling out our preliminary survey and for earning your business! Please keep an eye in your email for the official survey from General Motors for Yovanny Canales your Sales Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Preston, MD
Mark S|2025 GMC Sierra 1500
Confirmed Service Customer
6/21/2025
Pablo the mechanic was awesome. The day I dropped my truck off for a second attempt to fix the problem, he came on a drive with me so I can show him what the issue is. He witnessed the issue and committed to me to fix it. When o picked it up he explained the repair, showed me a service bulletin that explained the problem, came on another test drive with me to ensure it was completed and that I was satisfied. Great guy and great mechanic
6/24/2025
Thank you for taking the time filling out our preliminary survey and for earning your business! Please keep an eye in your email for the official survey from General Motors/ GMC for Pembroke Washington, your Service Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
DUMFRIES, VA
Hertz Car Rental H|2025 Chevrolet Equinox
Confirmed Service Customer
6/26/2025
EXCELLENT SERVICE, DANIEL AND MATTHEW MORNINGSTAR ARE GREAT SERVICE ADVISORS.
6/26/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/ GMC for Matthew Morningstar, your Service Consultant. Your feedback helps us recognize our team members in the region who goes a bove and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Sharonda B|2025 Buick Envista
Confirmed Sales Customer
6/27/2025
Lord my day was a little long but I got everything I asked for and more I worked with JC and Wydham and sorry if I spelled their name wrong and got to meet manager I think Tod I got My very 1st ever brand new car I asked for a bow and JC did it that I was really exciting I got lunch me and my son and my finance guy was amazing and very helpful even taught me a few things which I appreciate all knowledge and those willing to teach I had a great experience thank you all and blessings to you all
Jason Burthey
6/30/2025
Thank you for taking the time filling out the store survey and for being a part of our success! Please keep an eye in your email for the official survey from Buick for JC, your Sales Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future
SUITLAND, MD
Angela F|2025 GMC Yukon
Confirmed Sales Customer
7/1/2025
I was happy with my salesman he found me the car I was looking for. I was not happy with our finance guy we went over a specific number that we wanted to walk out the door and we got bamboozled. We set a price of 75k out the door and he told us over the phone that we would pay 75k then we went over the warranty and want we wanted then when I got to the dealership, the price was 200 more and then I questioned the warranty to make sure everything was included and it wasn’t had to pay $279 more so it was an extra $500 which is not a big deal but when you go over a specific pricing and then get told you have to pay something more didn’t sit right with me was not happy with the finance guy at all. And then on top of that we were told that we were getting a discount of five grand which was a lie it was actually 3000 because you guys included the destination charge back into the pricing so overall was not happy just waiting for the other review to come back in.
Ashburn, VA
Leslie B|2025 Buick Envista
Confirmed Service Customer
7/1/2025
Everything was great
7/4/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/GMC for Pembroke Washington, your Service Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
FREDERICKSBURG, VA
Kareem W|2023 Chevrolet Traverse
Confirmed Service Customer
6/22/2025
Great service
6/24/2025
Thank you for taking the time filling out our preliminary survey and for earning your business! Please keep an eye in your email for the official survey from General Motors/ GMC for Colin Malaguerra, your Service Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Woodbridge, VA
Earl K|2014 GMC Acadia
Confirmed Service Customer
6/25/2025
The service provided was informative, prompt, and very professional.
6/26/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/ GMC for Colin Malaguerra, your Service Consultant. Your feedback helps us recognize our team members in the region who goes a bove and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Kenneth W|2023 GMC Terrain
Confirmed Service Customer
6/27/2025
👍🏾
6/30/2025
Thank you for taking the time filling out the store survey and for being a part of our success! Please keep an eye in your email for the official survey from General Motors/GMC for Pembroke Washington, your Service Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Jeffrey H|2024 GMC Canyon
Confirmed Sales Customer
6/30/2025
I live in Florida. This vehicle was purchased online (which I have never done before) so I definitely felt a little uneasy about the process even after doing a good bit of research. I must say that my salesman, Michael Jones, definitely made me much more comfortable with the whole process. He was always available when I contacted him and if he didn’t have an answer, he always got right back to me. Very pleased with the job he did. After purchasing the truck, we went on vacation for 16 days. Michael had the vehicle delivered the very next morning after we got back. He really exceeded my expectations. The financial employees we dealt with were also a pleasant. Very pleased, the entire process went very smoothly and most importantly my son is extremely happy with his new truck. Thank you, Jeff Haddix
Michael Jones
6/30/2025
Thank you for taking the time filling out the store survey and for being a part of our success! Please keep an eye in your email for the official survey from GMC for Michael Jones, your Sales Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
St. Augustine, FL
Valentino D|2020 GMC 2500HD Sierra
Confirmed Service Customer
7/2/2025
Koons service department is a pleasure to deal with. They are professional, polite, and work is completed on time as promised. I would definitely recommend them to friends and business associates. Mr D
7/4/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/GMC for Matthew Morningstar, your Service Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Lee C|2023 Buick Envision
Confirmed Service Customer
7/2/2025
Got in and out and got the job done as requested. Just once more confirmation of my satisfaction with your dealership.
7/8/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/GMC for Colin Malaguerra, your Service Consultant. Your feedback helps us recognize our team members in the re gion who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
STAFFORD, VA
David D|2018 Buick LaCrosse
Confirmed Service Customer
7/2/2025
Great customer service!! Easy to schedule and work was completed quickly.
7/8/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/GMC for Pembroke Washington, your Service Consultant. Your feedback helps us recognize our team members in the re gion who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Jerry P|2025 Buick Envista
Confirmed Sales Customer
7/3/2025
The dealer was friendly and not pushing to get a sale. I didn't feel rushed or overwhelmed. Made the process easy to buy the car
Waldorf, MD
Juan G|2021 GMC 2500HD Sierra
Confirmed Service Customer
7/4/2025
All good
7/8/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/GMC for Colin Malaguerra, your Service Consultant. Your feedback helps us recognize our team members in the re gion who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
STAFFORD, VA
Christopher W|2025 GMC Yukon
Confirmed Sales Customer
7/4/2025
Not purchasing a car off the lot and having to build one and manufactured, the entire process ran smoothly and was wrapped up earlier than expected. The car looks amazing and the process was great.
Rockville, MD
Joao C|2024 Buick Encore GX
Confirmed Service Customer
7/9/2025
Service was timely and very receptive. Koons have a great service department.
7/9/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/GMC for Colin Malaguerra, your Service Consultant. Your feedback helps us recognize our team members in the re g ion who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
OCCOQUAN, VA
Yasmine P|2025 Buick Envista
Confirmed Sales Customer
7/9/2025
Everyone was very welcoming and ensured that I left pleased
Daniel Monzon
7/17/2025
Thank you for taking the time filling out our preliminary survey and congratulations on your brand new vehicle! Please keep an eye in your email for the official survey from General Motors/Buick for Daniel Monzon, your Sales Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Alexandria, VA
David H|2022 Buick Encore
Confirmed Service Customer
7/10/2025
Easy to book appointment that fit my schedule. Smooth drop off of keys. Service technician helpful. Appointment completed in timely fashion. No surprises regarding repairs and costs and no issues with payment and departure. All in all a good experience.
7/15/2025
Thank you for taking the time filling out our preliminary survey and trusting us with your vehicle! Please keep an eye in your email for the official survey from General Motors/GMC for Pembroke Washington, your Service Advisor. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
SPRINGFIELD, VA
Raymond R|2024 Buick Envista
Confirmed Service Customer
7/11/2025
Work was done in timely manner! Thanks
BOWIE, MD
Asia P|2025 Buick Envista
Confirmed Sales Customer
7/11/2025
Everyone at the dealership went above and beyond, especially car salesmen Jason. From the first point of contact he answered all my questions and made me feel comfortable throughout the entire process.
Hyattsville, MD
John W|2025 GMC Sierra 1500
Confirmed Sales Customer
7/14/2025
The Sales experience was easy in working out a price. The Team was great throughout the process and didn't do any high-pressure sales to try to up-sell anything. Also, James was great in going over the vehicle at delivery. Only issue was in the Finance office. When we were given the interest rate I suggested it was high especially considering I have near perfect credit. The Finance manager left to "go check on something", I'm assuming he just walked out for a few mins and came back. While he was a nice guy we got gouged on the interest rate. Unfortunately after the usual lengthy time waste at the dealership we decided to get it done with the plan to refinance quickly. So the dealer will get their kickback from Northwest but they will lose the loan. Lesson learned, next time arrange financing in advance.
WARRENTON, VA
Bruno C|2025 GMC Sierra 1500
Confirmed Sales Customer
7/15/2025
Good experience
Mustafa Rasoul
7/17/2025
Thank you for taking the time filling out our preliminary survey and purchasing your brand new vehicle from us. Please keep an eye in your email for the official survey from the manufacturer, GMC for Mustafa Rasoul, your Sales Consultant. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us prior to the survey. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Alexandria, VA
William A|2025 GMC 2500HD Sierra
Confirmed Sales Customer
7/15/2025
Great dealership. Very knowledgeable, courteous, and accommodating. Would definitely purchase from them again.
Jason Burthey
7/17/2025
Thank you for taking the time filling out our preliminary survey and purchasing your brand new vehicle from us. Please keep an eye in your email for the official survey from the manufacturer, GMC for Mustafa Rasoul, your Sales Consultant. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us prior to the survey. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Dumfries, VA
Preston T|2022 GMC Yukon
Confirmed Service Customer
7/16/2025
From being signed by service advisor to signing out was very nice.
STAFFORD, VA
Gloria B|2015 Buick Regal
Confirmed Service Customer
7/20/2025
I have been going to this dealership for approximately thirty years (many different shops). All the way back to Nick's Pontiac Olds. I have always experienced the best service. Thanks to all of them.
WOODBRIDGE, VA
Janet M|2025 GMC Terrain
Confirmed Sales Customer
7/21/2025
Friendly staff. Omar was great!
Omar Dawwas
7/23/2025
Thank you for taking the time filling out our store survey and purchasing your brand new vehicle from us. Please keep an eye in your email for the official survey from the manufacturer, GMC for Omar Dawwas, your Sales Consultant. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Sperryville, VA
Andrew G|2025 Buick Envista
Confirmed Sales Customer
7/22/2025
Angel Miranda was wonderful in helping my husband and I with the trade in, very accommodating and punctual with ensuring things were done in a timely manner! We are so happy with our new Buick envista!
Angel Miranda
7/23/2025
Thank you for taking the time filling out our store survey and purchasing your brand new vehicle from us. Please keep an eye in your email for the official survey from the manufacturer, Buick for Angel Miranda, your Sales Consultant. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Ashburn, VA
Kim C|2025 Buick Encore GX
Confirmed Sales Customer
7/22/2025
Excellent service
Angel Miranda
7/23/2025
Thank you for taking the time filling out our store survey and purchasing your brand new vehicle from us. Please keep an eye in your email for the official survey from the manufacturer, Buick for Angel Miranda, your Sales Consultant. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Dumfries, VA
Michael C|2025 GMC Sierra 1500
Confirmed Sales Customer
7/22/2025
JC And Jonathan provided exceptional service. I knew what I wanted and they worked to make sure I was happy with the financials.
Jason Burthey
7/23/2025
Thank you for taking the time filling out our store survey and purchasing your brand new vehicle from us. Please keep an eye in your email for the official survey from the manufacturer, GMC for Jason Burthey, your Sales Consultant. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Woodbridge, VA
Candace C|2025 Buick Envista
Confirmed Sales Customer
7/10/2025
Purchasing a new vehicle feels like an entire day process but this was honestly one of the best experiences I’ve had and I’m loving my new car!
Jason Burthey
7/15/2025
Thank you for taking the time filling out our preliminary survey and purchasing your brand new vehicle from us. Please keep an eye in your email for the official survey from General Motors/Buick for Jason Burthey, your Sales Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Winchester, VA
Jasmine E|2025 Buick Envista
Confirmed Sales Customer
7/17/2025
It was a very seamless experience. They did a good job with the whole process.
Yovanny Canales
7/17/2025
Thank you for taking the time filling out our preliminary survey and purchasing your brand new vehicle from us. Please keep an eye in your email for the official survey from the manufacturer, Buick for Yovanny Canales, your Sales Consultant. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us prior to the survey. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Seat Pleasant, MD
Ericka S|2025 Buick Encore GX
Confirmed Sales Customer
7/17/2025
I had an awesome experience at the dealership
DISTRICT HEIGHTS, MD
Lois C|2018 Buick Encore
Confirmed Service Customer
7/24/2025
The engine light came on in my Buick Encore. For convenience, I took it to a mechanic close by who checked it out with a computer analysis program - 5 recommendations for a total of $3,500. Couldn’t tell me which one was responsible for engine light coming on. Took it to Koon’s who zeroed in a valve which GM actually covered. Lesson, take my car to people who know my car! They also kept me informed of status throughout. I trust them, that says it all.
7/29/2025
Thank you for taking the time filling out our store survey and being a part of our store success! Please keep an eye in your email for the official survey from the manufacturer, Buick for Matthew Morning, your Service Consultant. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Ericka S|2025 Buick Encore GX
Confirmed Service Customer
7/29/2025
Very professional and knowledgeable
7/29/2025
Thank you for taking the time filling out our store survey and being a part of our store success! Please keep an eye in your email for the official survey from the manufacturer, Buick for Pembroke Washington, your Service Advisor. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
DISTRICT HEIGHTS, MD
David B|2018 GMC Yukon XL
Confirmed Service Customer
7/23/2025
Easy in and easy out with a polite staff.
7/29/2025
Thank you for taking the time filling out our store survey and being a part of our store success! Please keep an eye in your email for the official survey from the manufacturer, GMC for Pembroke Washington, your Service Consultant. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Rafael M|2025 Buick Envista
Confirmed Sales Customer
7/24/2025
Great service, super nice and helpful staff, gave me multiple options, not pushy, got me exactly what i wanted and dedicated sufficient time for me to explore my options into buying a car
Jean Dillensnyder
7/25/2025
Thank you for taking the time filling out our store survey and purchasing your brand new vehicle from us. Please keep an eye in your email for the official survey from the manufacturer, Buick for Jean Dillensnyder, your Sales Consultant. We truly appreciate you for being our valued customer and your f e edback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Stafford, VA
Joseph P|2024 GMC Canyon
Confirmed Sales Customer
7/26/2025
Seemed like a very friendly dealership, no high-pressure sales overall I’d give it an 5 out of 5 stars. Working with Adam was an excellent experience.
Woodbridge, VA
Janine P|2014 Buick LaCrosse
Confirmed Service Customer
7/28/2025
Very helpful and honest advice about fixes.
7/29/2025
Thank you for taking the time filling out our store survey and being a part of our store success! Please keep an eye in your email for the official survey from the manufacturer, Buick for Matthew Tesorero, your Service Director. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
San Jose, CA
Rodna S|2025 GMC Sierra EV
Confirmed Sales Customer
7/30/2025
Had a great experience
Wali Naseri
7/31/2025
Thank you for taking the time filling out our store survey and purchasing your brand new vehicle from us. Please keep an eye in your email for the official survey from the manufacturer, GMC for Wali Naseri your Sales Consultant. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Woodbridge, VA
Jacob H|2025 Buick Enclave
Confirmed Sales Customer
7/30/2025
Mustafa was the best in answering all my questions and assisting me with customizing my new vehicle. Was able to order it and receive it in a timely manner and Mustafa kept me updated the entire time. He also responded to all my texts for updates as well.
Mustafa Rasoul
7/31/2025
Thank you for taking the time filling out our store survey and purchasing your brand new vehicle from us. Please keep an eye in your email for the official survey from the manufacturer, Buick for Mustafa Rasoul your Sales Consultant. We truly appreciate you for being our valued customer and yo ur fredback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Fredericksburg, VA
Harvey B|2025 GMC 3500HD Sierra
Confirmed Sales Customer
8/4/2025
Was a great staff very welcoming , made me comfortable and sale went smoothly
Millville, NJ
Brian D|2025 GMC Yukon
Confirmed Sales Customer
8/4/2025
Wali and the whole crew were great.
Woodbridge, VA
Jose M|2025 GMC Sierra 1500
Confirmed Sales Customer
8/12/2025
Very calm and easy purchasing experience
Fredericksburg, VA
Derrick C|2025 GMC Sierra 1500
Confirmed Sales Customer
8/13/2025
not good
CLINTON, MD
George H|2019 GMC 1500 Sierra
Confirmed Service Customer
8/14/2025
Overall Really great Dealership. Just keep up the good work.
8/18/2025
Thank you for taking the time filling out our preliminary survey and trusting us with your vehicle repairs! Please keep an eye in your email for the official survey from the manufacturer, for Colin Malaguerra, your Service Consultant. We truly appreciate you for being our valued customer and yo ur feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us prior to the survey. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
LORTON, VA
Ronald C|2017 GMC Canyon
Confirmed Service Customer
8/14/2025
Listened to my issues, looked at past history and acknowledged it. And completed a safety inspection. Found another critical issue aside from why I came in for the visit.
8/18/2025
Thank you for taking the time filling out our preliminary survey and trusting us with your vehicle repairs! Please keep an eye in your email for the official survey from the manufacturer, for Matthew Morningstar, your Service Consultant. We truly appreciate you for being our valued customer and yo ur feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us prior to the survey. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
SPRINGFIELD, VA
Joseph T|2024 GMC Sierra 1500
Confirmed Service Customer
7/31/2025
Quick and dependable service. Great customer service!
7/31/2025
As our valued and loyal customer, thank you for taking the time filling out our store survey and purchasing your brand new vehicle from us. Please keep an eye in your email for the official survey from the manufacturer, GMC for Matthew Morningstar your Service Advisor. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Brenden G|2025 GMC Sierra 1500
Confirmed Sales Customer
8/2/2025
Sami (salesman) and Jonathan (finance manager) are the best. They made everything easy, we're very personable, and demonstrated top notch customer service.
Fredericksburg, VA
David S|2023 GMC Canyon
Confirmed Service Customer
8/14/2025
I recently purchased a 2023 certified Canyon out of state, and this was my first service visit with Koons Woodbridge. Matthew and the other members of the service team were very professional, thorough, and efficient. I will definitely be a regular customer and look forward to their help keeping my "new" truck in tip-top condition!
8/18/2025
Thank you for taking the time filling out our preliminary survey and trusting us with your vehicle repairs! Please keep an eye in your email for the official survey from the manufacturer, for Matthew Morningstar, your Service Consultant. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us prior to the survey. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
MANASSAS, VA
James J|2015 Buick Enclave
Confirmed Service Customer
8/17/2025
I always receive expert customer and maintenance service when bring my car in for service.
8/18/2025
Thank you for taking the time filling out our preliminary survey and trusting us with your vehicle repairs! Please keep an eye in your email for the official survey from the manufacturer, for Matthew Morningstar, your Service Consultant. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us prior to the survey. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
David S|2022 Chevrolet Equinox
Confirmed Service Customer
8/18/2025
I always enjoy bringing my cars here for service. Everyone is so friendly and helpful.
8/18/2025
Thank you for taking the time filling out our preliminary survey and trusting us with your vehicle repairs! Please keep an eye in your email for the official survey from the manufacturer, for Jeff Washington, your Service Consultant. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us prior to the survey. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Jane M|2019 Buick LaCrosse
Confirmed Service Customer
8/18/2025
I love that Mr. Malaguarra sat down with me in my car and showed me how the apple phone connects maps with the car GPS window!!
8/18/2025
Thank you for taking the time filling out our preliminary survey and trusting us with your vehicle repairs! Please keep an eye in your email for the official survey from the manufacturer, for Colin Malaguerra, your Service Consultant. We truly appreciate you for being our valued customer and yo ur feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hestitate to contact us prior to the survey. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
John J|2026 Buick Enclave
Confirmed Sales Customer
8/19/2025
Tony and Danny took great care of us. All smooth and efficient.
Jason Burthey
8/20/2025
Thank you for taking the time filling out our preliminary survey and earning your business! Please keep an eye in your email for the official survey from the manufacturer, for Jason Burthey/Danny, your Sales Consultant. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hesitate to contact us prior to the survey. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Spotsylvania, VA
Leland W|2022 GMC 1500 Sierra
Confirmed Service Customer
8/19/2025
had to come in multiple times for the same part, promised full tank but waiting to see if they keep their word. Was told it was put in the system
WOODBRIDGE, VA
David A|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/25/2025
Service completed in timely manner
8/26/2025
Thank you for taking the time filling out our preliminary survey and trusting us with your vehicle repairs! Please keep an eye in your email for the official survey from the manufacturer, for Matthew Morningstar your Service Consultant. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hesitate to contact us prior to the survey. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
FREDERICKSBURG, VA
Lee C|2015 Buick Enclave
Confirmed Service Customer
9/4/2025
As usual my car was fixed.
9/24/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/Buick for Colin Malaguerra, your Service Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future
STAFFORD, VA
Boris U|1999 Buick Century
Confirmed Service Customer
8/20/2025
Friendly service was great
8/26/2025
Thank you for taking the time filling out our preliminary survey and trusting us with your vehicle repairs! We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hesitate to contact us prior to the survey. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
GWYNN OAK, MD
Charles P|2011 GMC Acadia
Confirmed Service Customer
8/27/2025
service was outstanding. Jeff our tech updated us frequently and arranged for a loaner car as our car had a rare replacement that took several weeks to get as our Denali is 15 years old. highly recommend this dealership
8/28/2025
Thank you for taking the time filling out our store survey and trusting us with your vehicle repairs! Please keep an eye in your email for the official survey from the manufacturer, for Pembroke Washignton your Service Consultant. We truly appreciate you for being our valued customer and your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. If there's anything else that we missed, please do not hesitate to contact us prior to the survey. Thank you for being part of our success and choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Jason H|2025 GMC Sierra 1500
Confirmed Service Customer
9/3/2025
Great visit.
9/24/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/Buik for Colin Malaguerra, your Service Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future
FORT BELVOIR, VA
Daniel B|2025 GMC Sierra 1500
Confirmed Service Customer
9/8/2025
Great customer service
Dumfries, VA
David S|2023 GMC Canyon
Confirmed Service Customer
9/10/2025
Matt and the service team provided outstanding service. They efficiently completed my scheduled service and made sure I was aware of and addressed a couple outstanding recall items on my vehicle. Matt went above and beyond and called me a couple days later after researching a non-recall service bulletin issue with my model vehicle that we agreed to address when I return for my next oil change. I greatly appreciate the team commitment to keeping my GMC in the best possible shape!
9/24/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/GMC for Matthew Morningstar, your Service Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
MANASSAS, VA
Melva J R|2011 GMC Terrain
Confirmed Service Customer
9/11/2025
I was very pleased with my service rep. He kept me updated as to the status of my vehicle, cost and maintenance.
9/24/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/Buick for Colin Malaguerra, your Service Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Dina I|2019 GMC Terrain
Confirmed Service Customer
9/11/2025
I am very satisfied because I did not have to wait long.
FAIRFAX, VA
Larry J|2024 Buick Envision
Confirmed Service Customer
9/12/2025
I was well taken care of on time and professionally done
9/24/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/Buick for Matthew Morningstar, your Service Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
CLINTON, MD
Genevieve R|2025 Buick Envista
Confirmed Sales Customer
9/14/2025
Michael was amazing, Jeanie was the best! Super helpful made the buying experience easy.. Johnathan in finance also was very amazing and patient I didn’t feel rushed even though we came in late on a Sunday. They still managed to pull everything together and even offered to deliver the vehicle to me when I didn’t have the time to come get it.. Amazing trustworthy dealership I would definitely come again! The sales manager was also very nice and very welcoming to me and my mom amazing people please continue to take care of your people!
Michael Jones
9/24/2025
Thank you for taking the time filling out our preliminary survey and congratulations on your brand new vehicle! Please keep an eye in your email for the official survey from General Motors/Buick for Michael Jones, your Sales Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Waldorf, MD
Alicia S|2025 GMC Sierra 1500
Confirmed Sales Customer
9/16/2025
My sales associate, Mustafa, was very attentive and thorough and made the buying process very easy.
Mustafa Rasoul
9/24/2025
Thank you for taking the time filling out our preliminary survey and congratulations on your brand new vehicle! Please keep an eye in your email for the official survey from General Motors/GMC for Mustafa Rasoul, your Sales Consultant. Your feedback helps us recognize our team members in the reg ion who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Warrenton, VA
Cory A|2024 Buick Envista
Confirmed Service Customer
9/19/2025
No muss, no fuss. An easy and hassle free experiene.
ALEXANDRIA, VA
Karen D|2025 GMC Terrain
Confirmed Service Customer
9/26/2025
This review will be slightly different than my 100 previous ones which state emphatically I hate the product but love the Koons Woodbridge Buick GMC Service Department. After purchasing my 7th GMC in Feb '25 (Terrain Elevation) and having the water pump immediately fail at 200 miles, I thought I was doomed again with the product. Almost 3,000 miles later, this is absolutely not the case - I love the new GMC and I appreciate even more the Service Dept and their expertise!! Matt Tesorero and Matt Morningstar are ROCKSTARS; it's beyond rare to find a Service Dept that combines technical excellence with such a high level of customer care. There is comfort in knowing that each and every time I visit (over decades now) I have always felt like my SUV and my time were in great hands. These two gentlemen are TOP NOTCH with no equal in their field and their technical expertise and commitment to customer care is the one aspect in my life that I can count on with complete consistency 100%. Safety - there is no greater feeling than knowing that when I drive off the lot each and every time my SUV is in peak performance, too. I wouldn't hesitate to recommend the Service Department to anyone in need of trustworthy, high-quality service. I just can't say enough about Matt M. and Matt T. - STELLAR employees who have provided me with long-term satisfaction, consistency and professionalism. They are my family and will be for many years to come. Many thanks to the whole team (to include the mechanics and their attention to detail). I love my GMC and I love my Koons Woodbridge Service Department team!!
9/29/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/GMC for Matthew Morningstar, your Service Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
ALEXANDRIA, VA
Hertz Car Rental H|2025 GMC Yukon XL 1500
Confirmed Service Customer
9/28/2025
Excellent service
WOODBRIDGE, VA
Kevin H|2020 GMC Acadia
Confirmed Service Customer
10/7/2025
Matt did a great job. The work that was done was done correctly.
FAIRFAX STATION, VA
Justin H|2023 GMC Sierra 1500
Confirmed Service Customer
10/8/2025
Great experience, both with our recent Buick service and our GMC service. Matt Morningstar was great to work with! We will come back for future service and hopefully see him again.
Marissa, IL
Adam R|2024 GMC Sierra 1500
Confirmed Service Customer
10/8/2025
Matt and the service reps are superb. Never a lengthy wait, informative, and friendly. Thanks for taking care of my truck!
LORTON, VA
Kira G|2024 Chevrolet Traverse
Confirmed Service Customer
10/9/2025
I’d like to commend Matt Morningstar first. Matthew was very polite and politely kept me abreast on what issues my car had as I waited. He spoke plainly yet professionally. That means a lot. My oil change was done in a timely manner and as always my car purrs perfectly as I drive off the lot. Koons Buick will be my go-to!
Manassas, VA
Ariel C|2023 Buick Envision
Confirmed Service Customer
9/16/2025
The whole Experience was right on the money. I can't wait to come back to continue the work on my Vehicle. Keep up the Excellent Work!!
9/24/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/Buick for Matthew Morningstar, your Service Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
GERMANTOWN, MD
Mark R|2025 GMC Yukon
Confirmed Sales Customer
9/18/2025
Excellent service, great experience.
Michael Jones
9/25/2025
Thank you for taking the time filling out our preliminary survey and welcome to the General Motors Family! Please keep an eye in your email for the official survey from General Motors/GMC for Michael Jones, your Sales Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Lutherville, MD
Walter C|2020 GMC 1500 Sierra
Confirmed Service Customer
9/25/2025
Overall great experience.
9/29/2025
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye in your email for the official survey from General Motors/GMC for Colin Malaguerra, your Service Consultant. Your feedback helps us recognize our team members in the r egion who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Dumfries, VA
Christopher B|2025 GMC Sierra 1500
Confirmed Sales Customer
9/26/2025
Jean was absolutely amazing. We reached out to her via the website and in return we got this amazing video of a very happy professional telling us all about the vehicle and showing us the vehicle. That was the first in my lifetime I’ve ever ever received that. The entire staff will welcoming and very professional.
Fairfax, VA
Brian W|2018 GMC Terrain
Confirmed Service Customer
10/8/2025
Team lead who in processed my vehicle was very receptive and attentive to my questions. He kept me informed throughout the process without trying to upsell me! I will be back for my next schedule service.
WOODBRIDGE, VA
Olayinka A|2025 Buick Envista
Confirmed Sales Customer
10/9/2025
Great experience.
Capitol Heights, MD
Larry K|2024 GMC Sierra 1500
Confirmed Service Customer
10/10/2025
Customer service was great, got my vehicle in before my appointment time. Very professional
WOODBRIDGE, VA
Thomas L|2018 Buick Enclave
Confirmed Service Customer
10/13/2025
Our service advisors are top notch in every way! Couldn’t ask for a better experience!
WOODBRIDGE, VA
Rick A|2025 GMC Savana Cargo Van
Confirmed Service Customer
10/9/2025
Jeff and crew did a good job just like always
WOODBRIDGE, VA
Manuel T|2026 GMC Yukon
Confirmed Sales Customer
10/9/2025
Great customer service and personal attention.
Gambrills, MD
Jacki C|2026 GMC Sierra 1500
Confirmed Sales Customer
10/11/2025
It was easy to order a new truck; however, I didn’t realize the dealership had to have allocations in order to actually receive what I ordered. The manager, Anthony Blazier, was very nice and helpful.
Woodbridge, VA
Luis F|2025 GMC Sierra 1500
Confirmed Sales Customer
10/11/2025
LA ATENCION FUE MUY BUENA GRACIAS POR SER TAN DELIGENTE CON TODO EL PROCESO
Alexandria, VA
Thomas I|2025 GMC Sierra 1500
Confirmed Sales Customer
10/14/2025
Great experience with salesman Wali and the finance manager at Koons GMC Woodbridge! Very happy with my new 2025 sierra 1500 after a HORRIBLE customer experience at Ourisman Ford of Alexandria…BEWARE!
Fairfax Station, VA
El-Maksoud S|2026 GMC Yukon
Confirmed Sales Customer
10/14/2025
Outstanding work environment and customer experience. I’ll definitely be recommending friends and colleagues to koons Buick GMC Woodbridge
Damascus, MD
David Z|2022 GMC 1500 Sierra
Confirmed Service Customer
10/15/2025
Very fast and efficient. Unlike the Tyson Corner Koons, the Woodbridge service department does a great job and is a pleasure to deal with.
MANASSAS, VA
Paul S|2024 GMC Sierra 1500
Confirmed Service Customer
10/24/2025
Attentive greeter and service person. Work did not take too long. Mechanic was very patient.
WOODBRIDGE, VA
Ariel C|2023 Buick Envision
Confirmed Service Customer
10/27/2025
The whole experience was right on the money. I can't wait to come back to finish what I had started. All the Advisors were right on top of everything and kept me abreast of everything that was going on.
GERMANTOWN, MD
Darrell P|2026 GMC Acadia
Confirmed Sales Customer
10/28/2025
My Man JC Got The SUV I Wanted. And My Man In The Financial Department Seal The Deal. I'm Happy I Went To Koon Dealership In Woodbridge. Thank You
Temple Hills, MD
Ramon F|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/2/2025
Matt Morningstar as always got all the knowledge and provides great service, always informs of what is going on.
PORT ROYAL, VA
James S|2024 Buick Encore GX
Confirmed Service Customer
11/6/2025
Counter persons were very nice and professional. Service was just what I asked for, very quick and very fair pricing.
WOODBRIDGE, VA
David M|2026 GMC Acadia
Confirmed Sales Customer
11/10/2025
I had a great experience with Tony and my salesperson.
Manassas, VA
Ashleigh A|2023 Buick Encore GX
Confirmed Service Customer
11/10/2025
As always all good - Matthew is an expert in customer care and the mechanics team are all great -
Woodbridge, VA
Robert R|2025 GMC Sierra 1500
Confirmed Service Customer
11/10/2025
Matt (service mgr) and Pablo were great in helping fix my oil pan issue. Truck looks like front suspension may have been lifted a bit during the pan fix, which is a nice little bonus. Thanks for that, guys. Will bring my truck back to this shop for servicing in the future.
Dumfries, VA
Rosa M|2026 GMC Yukon
Confirmed Sales Customer
11/12/2025
So professional in each department even after your purchase
Lake Frederick, VA
Misty H|2025 GMC Sierra 1500
Confirmed Sales Customer
11/13/2025
Mustafa was patient and knowledgable with my questions! Floor mats should also be included w purchase of a car. Thats dumb, not his fault. Think Management should ease up a bit on the staff. Jonathan was great too! Overall a nice and mostly quick day! LOVE my GMC!
Arlington, VA
Randall C|2026 GMC Acadia
Confirmed Sales Customer
11/13/2025
Kind, friendly, an enjoyable car buying experience.
McLean, VA
Carlos C|2026 GMC Sierra EV
Confirmed Sales Customer
11/13/2025
Sami is a great example of how a new salesman as I believe he is relatively new, should be! Fun, sincere, honest, and thruthful about everything that he can be asked! Tony his manager also seems to manage his people really well and provides that backbone support to them as well as customers like me as needed. Thank you to that team for providing me with a wonderful customer experience!
Springfield, VA
Liteh C|2026 GMC Terrain
Confirmed Sales Customer
11/18/2025
The salesperson (Omar) respected my time, answered my questions clearly, and didn’t push unnecessary extras.
Woodbridge, VA
Jason M|2018 GMC 1500 Sierra
Confirmed Service Customer
11/19/2025
Was fast and simple, with great service
Woodbridge, VA
Mackenzie A|2026 GMC Terrain
Confirmed Sales Customer
11/21/2025
Wonderful and easy
Radiant, VA
Imran B|2026 GMC Yukon
Confirmed Sales Customer
11/24/2025
Sami- provided excellent customer service
Centreville, VA
James R|2020 GMC 1500 Sierra
Confirmed Service Customer
11/25/2025
Brought my vehicle in to have a tire patched. Received a notice that my vehicle required a motor mount replacement ($1160 service). Why would the mechanic be looking in the engine compartment when the service requested was to patch a tire? Made me question the ethics of the service department.
Woodbridge, VA
Angela S|2019 Buick Envision
Confirmed Service Customer
10/20/2025
We have been taking all of our vehicles (Chevrolets, Buicks, and Toyotas) here for service for the past 28 years. While some of the personnel in the service department have retired during that time, their legacy of honesty and integrity has carried on. We very much appreciate Matt Morningstar's service and willingness to tell us what services are needed, what are recommended, and what can be deferred.
WOODBRIDGE, VA
Roger A|2025 Buick Encore GX
Confirmed Sales Customer
11/14/2025
Omar was very helpful through each step.
Gainsville, VA
Dorothy S|2009 Buick Lucerne
Confirmed Service Customer
11/17/2025
Courteous, thorough, and kept aware of the status or my repair work.
WOODBRIDGE, VA
Jonathan O|2017 GMC 1500 Sierra
Confirmed Service Customer
11/20/2025
Great Service, Colin Malaguerra did a great job helping us.
Woodbridge, VA
David H|2018 Chevrolet Suburban
Confirmed Service Customer
11/20/2025
Quick response to my service needs. Detailed the unknown issues with my vehicle and quickly remedied them. Always a pleasure and great service.
DUMFRIES, VA
Todd C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/25/2025
Had an unexpected breakdown and Matt Morningstar was able to get me in and fix the vehicle plus do a recall in less than 24 hours. What a great service center and I will be continuing my maintenance at this location.
DUMFRIES, VA
Mark R|2023 GMC Sierra 3500 HD
Confirmed Service Customer
12/5/2025
Matt Morningstar took care of everything!
WOODBRIDGE, VA
Charles H|2015 GMC 1500 Sierra
Confirmed Service Customer
12/6/2025
It was good however I was a little disappointed they did not have part in stock given that I scheduled the appointment 5 days ahead.
FALLS CHURCH, VA
Precious M|2026 Buick Envista
Confirmed Sales Customer
12/9/2025
My experience was great, my salesperson Daniel was amazing. He was super helpful and knowledgeable.
Sanford, NC
Allan M|2025 GMC Sierra 1500
Confirmed Service Customer
12/12/2025
Great on time service. Friendly service advisor.
Woodbridge, VA
Marvin D|2022 GMC 1500 Sierra
Confirmed Service Customer
12/15/2025
Service providers are so kind and explained everything
Springfield, VA
Abdessamade R|2023 GMC Yukon XL 1500
Confirmed Service Customer
12/17/2025
Excellent service as always!
Dale City, VA
Jesse J|2021 Buick Enclave
Confirmed Service Customer
12/17/2025
First time visit, had a pleasant experience. Loved the comms via text/portal so that I can get quick up to date status of my vehicle (pictures and video) Clean and spacious waiting area with coffee and vending machines
Woodbridge, VA
Marcus J|2024 GMC Yukon
Confirmed Service Customer
12/5/2025
Great A.I. customer service program! And my oil change was quick while I waited.
Dumfries, VA
David C|2025 Buick Encore GX
Confirmed Sales Customer
12/7/2025
The guys at GMC/Buick are knowledgeable, straight forward and willing to put in the work to make sure they get their sale.
WOODBRIDGE, VA
Carl D|2026 GMC Canyon
Confirmed Sales Customer
12/8/2025
Easy and fast. Great deal.
Moyock, NC
Warren H|2026 GMC Terrain
Confirmed Sales Customer
12/9/2025
Great experience
Richmond, VA
Nicholas K|2025 GMC Canyon
Confirmed Service Customer
12/9/2025
I was greeted promptly and met with friendly professional staff. Jobs and timelines were communicated well, and appreciation was shown to me as a customer.
Manassas, VA
Shawn P|2025 GMC Sierra 1500
Confirmed Sales Customer
12/9/2025
My experience went fast, no haggling and the salesman did an excellent job! Ask for Sammie he’s the best!
Spotsylvania, VA
Rene Leopold M|2025 Buick Enclave
Confirmed Sales Customer
12/9/2025
Michael was available to help find what I wanted within my budget and provide me with the necessary information.
Linton Hall, VA
Munir D|2025 GMC HUMMER EV SUV
Confirmed Service Customer
12/10/2025
great communication and service
Woodbridge, VA
Michael M|2026 GMC Yukon
Confirmed Sales Customer
12/24/2025
Very helpful team ordered the car I wanted and had it to me earlier than expected. I was able to do most of the stuff remotely until the final delivery. Very nice people to work with.
GREAT FALLS, VA
Yolanda M|2026 Buick Encore GX
Confirmed Sales Customer
12/24/2025
Omar and Johnathan made my entire year a couple days ago! Omar was excellent in dealing with my anxiety about my current state financially. He did exactly what that he said he would do. Johnathan and the finance Manager handled my paper work and me with care. I truly cannot think of a better time I had buying a car. You all definitely have a customer for life!!
Dumfries, VA
Peter C|2024 Buick Enclave
Confirmed Service Customer
12/31/2025
I love going to this dealership- amazing sales and amazing service!
1/15/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from GMC for Pembroke Washington, your Service Consultant. Your support will help recognize our team members in the region who g oes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future
MANASSAS, VA
Franklin M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/20/2025
Michael and Wendell took care of me. Got me in and out with no hassels. And the little lady i forgot her name is amazing but she know who she is, she ensured i was happy after my purchase when I found a discrepancy..
Alexandria, VA
Paul S|2014 GMC 1500 Sierra
Confirmed Service Customer
1/2/2026
Great service
1/15/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from GMC for Matthew Morningstar, your Service Consultant. Your support will help recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Marjorie S|2016 Buick Encore
Confirmed Service Customer
1/2/2026
Service is always great at the Woodbridge Koons
1/15/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from Buick for Colin Malaguerra, your Service Consultant. Your support will help recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Valentino D|2020 GMC 2500HD Sierra
Confirmed Service Customer
1/6/2026
The Service Team at Koons is always a pleasure to deal with. They’re polite knowledgeable and work is done on time. Mr.D
1/15/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from GMC for Matthew Morningstar, your Service Consultant. Your support will help recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Jeffrey K|2024 GMC Sierra 1500
Confirmed Service Customer
1/7/2026
My service was performed quickly after arriving early , took my truck in and done in an hour 🙃
1/15/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from GMC for Pembroke Washington, your Service Consultant. Your support will help recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
FALLS CHURCH, VA
Kenneth C|2025 GMC Yukon XL
Confirmed Service Customer
1/7/2026
From check-in to check-out, I was kept well informed every step of the way. Process was easy and very smooth.
1/15/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from GMC for Matthew Morningstar, your Service Consultant. Your support will help recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Woodbridge, VA
Cathy T|2020 Chevrolet Traverse
Confirmed Service Customer
1/1/2026
It was great!
1/15/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from GMC for Matthew Morningstar, your Service Consultant. Your support will help recognize our team members in the region who g oes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Woodbridge, VA
Ravin P|2026 GMC Yukon XL 1500
Confirmed Sales Customer
1/2/2026
Amazing staff and facility. Highly recommend!
Jason Burthey
1/15/2026
Thank you for taking the time filling out our preliminary survey and congratulations on your brand new vehicle! Please keep an eye in your email for the official survey from GMC for Jason Burthey, your Sales Consultant. Your support will help recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future.
Midlothian, VA
Jazlin N|2015 Buick Regal
Confirmed Service Customer
1/3/2026
Service was professional and timely
1/15/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from Buick for Matthew Morningstar, your Service Consultant. Your support will help recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Woodbridge, VA
James C|2011 GMC Terrain
Confirmed Service Customer
1/4/2026
My experience with Koons Buick was a great one. I was processed in, in a timely manner and my car was completed very quickly! No complaints!!
1/15/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from GMC for Matthew Morningstar, your Service Consultant. Your support will help recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Olayinka A|2025 Buick Envista
Confirmed Service Customer
1/5/2026
Professional and I was able to get my car maintenance done within reasonable waiting time.
1/15/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from Buick for Colin Malaguerra, your Service Consultant. Your support will help recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Capitol Heights, MD
William P|2024 GMC Acadia
Confirmed Service Customer
1/8/2026
Always a great experience
1/15/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from GMC for Pembroke Washington, your Service Consultant. Your support will help recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
ALEXANDRIA, VA
Townsend C|2014 Buick LaCrosse
Confirmed Service Customer
1/15/2026
Jeff (Pembroke) Washington kept me posted (phone call with updates) as required. And the email notifications are also helpful. I’m very satisfied with the service.
1/15/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from Buick for Pembroke Washington, your Service Consultant. Your support will help recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Marcus G|2021 GMC 1500 Sierra
Confirmed Service Customer
1/15/2026
Everything was done quickly and professionally. I’ve never had a bad experience at your dealership.
1/16/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from GMC for Colin Malaguerra, your Service Consultant. Your support will help recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Gloria P|2024 Buick Envista
Confirmed Service Customer
1/15/2026
This was my first experience with the service department at this dealer, Matt was very helpful and patient inspecting and hearing all the issues I found with my vehicle. I’d say that I wasn’t too satisfied with the repair as I had just bought the car brought into maintenance and I wasn’t able to get the exact replacement for my car. The dealership offered me a replacement at no extra cost, yet the replacement was a cheaper option compared to the original item. Overall they solved the issue with my vehicle but it was not the expected result I had in mind.
1/16/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from Buick for Matthew Morningstar, your Service Consultant. Your support will help recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
Chevy Chase, MD
Natasha P|2026 GMC Sierra 1500
Confirmed Sales Customer
1/16/2026
The assistance I received from Mustafa and Johnathon was top-notch; they demonstrated remarkable patience and understanding as we explored various options until we found the perfect fit for my family's needs, leaving me feeling confident and satisfied.
Mustafa Rasoul
1/16/2026
Thank you for taking the time filling out our preliminary survey and congratulations on your brand new vehicle! Please keep an eye in your email for the official survey from General Motors/GMC for Mustafa Rasoul, your Sales Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future
CAPITOL HEIGHTS, MD
Alainna C|2026 GMC Acadia
Confirmed Sales Customer
1/8/2026
Michael was awesome to work with!
MANASSAS, VA
Nancy L|2023 Buick Encore GX
Confirmed Service Customer
1/8/2026
Quick service and VERY nice people and no pressure to have everything done at once . Love this place!!
1/15/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from Buick for Pembroke Washington, your Service Consultant. Your support will help recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
RESTON, VA
Alice R|2015 Buick Encore
Confirmed Service Customer
1/8/2026
Prompt service.
1/15/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from GMC for Colin Malaguerra, your Service Consultant. Your support will help recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
WOODBRIDGE, VA
Mignon E|2024 GMC Terrain
Confirmed Service Customer
1/8/2026
Service reps handled all my questions quickly and cautiously. Thanks for a good experience. 😀
1/15/2026
Thank you for taking the time filling out our preliminary survey and for being one of our loyal customers! Please keep an eye out in your email for the official survey from GMC for Colin Malaguerra, your Service Consultant. Your support will help recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future!
DALE CITY, VA
William G|2026 Buick Enclave
Confirmed Sales Customer
1/16/2026
Worked with Daniel Monzon (Sales) who came right out to meet use and gave us 5+ Star service. He listened to our needs, found us several Vehicles that meet our criteria. We also worked with Scott Cook (F&I Mgr) who helped make the numbers work & found use the best fit financing. If it weren't for these two we would have gone to a different dealer.
Daniel Monzon
1/16/2026
Thank you for taking the time filling out our preliminary survey and congratulations on your brand new vehicle! Please keep an eye in your email for the official survey from General Motors/Buick for Daniel Monzon, your Sales Consultant. Your feedback helps us recognize our team members in the region who goes above and beyond to deliver 100% customer satisfaction. Thank you for choosing Koons Buick GMC in Woodbridge, we look forward to serving you again in the future
Fredericksburg, VA